Privacy Policy

Last updated: June 11, 2026

Palitana Home Delivery E-Commerce Private Limited ("we", "us", "our") operates the Palitana Home Delivery Partner seller application. This Privacy Policy explains how we collect, use, and protect your information when you use our seller app and services.

Information We Collect

Account Information: Seller name, phone number, email address, and store details provided during registration.
Business Information: Product listings, pricing, inventory, and order data you manage through the app.
Location Data: Your store location to enable order pickup and delivery coordination.
Device Information: Device type, operating system, and app usage data to improve our services.

How We Use Your Information

To create and manage your seller account
To process and manage your product listings and orders
To send order alerts, notifications, and important updates
To provide seller support
To improve our app and services
To verify your identity through OTP-based login

Information Sharing

We share your information only with: customers (your store name and products), delivery partners (to coordinate order pickup), and payment processors (to handle settlements securely). We do not sell your personal information to third parties.

Data Security

We use industry-standard encryption (HTTPS/TLS) to protect your data during transmission. Your information is stored securely and access is restricted to authorised personnel only.

Your Rights

You may access, update, or delete your account information at any time through the app. To request account deletion, use the in-app option or contact us at the email below.

Third-Party Services

Our app uses Google Firebase (authentication and notifications), Google Maps (location services), and secure payment gateways. These services have their own privacy policies governing their use of data.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy, contact us at:
Email: info@palitanahomedelivery.shop
Palitana Home Delivery E-Commerce Private Limited